Contact Our Support Team
We're here to help you with any questions or issues related to PAN card and Aadhaar services. Our support team is available to assist you with applications, downloads, and other services.
Email Support
Send us your queries and we'll respond within 24-48 hours with detailed assistance.
support@mypancard.comResponse Time
We strive to respond to all email inquiries within 24-48 hours during business days.
Free Information Service
All information and guidance provided by MyPancard.com is completely free of charge. We are an informational website dedicated to helping citizens with PAN and Aadhaar services.
How to Contact Support
Instructions: Before contacting us, please identify the specific issue you're facing:
- PAN card application or download issues
- Aadhaar card download or update problems
- PAN-Aadhaar linking difficulties
- Website navigation or technical problems
- General information requests
Having a clear description of your issue will help us provide faster and more accurate assistance.
Instructions: Select the appropriate contact method based on your issue:
- Email Support: For general queries and assistance
- Official Helplines: For urgent PAN or Aadhaar issues
- FAQ Section: For common questions and solutions
For official PAN or Aadhaar issues, we recommend contacting the respective authorities directly for the fastest resolution.
Instructions: When contacting support, include the following information:
- Clear description of your issue
- Steps you've already taken to resolve it
- Any error messages received
- Your contact information for follow-up
Providing complete information helps us understand and resolve your issue more efficiently.
Instructions: After contacting us, please allow time for our response:
- Email Response: 24-48 hours during business days
- Official Helplines: Immediate assistance during working hours
- Complex Issues: May require additional time for investigation
We strive to respond to all inquiries as quickly as possible while ensuring we provide accurate and helpful information.
PAN Card Support
NSDL (Protean)
Phone: 020-27218080
Email: tininfo@nsdl.co.in
Website: www.onlineservices.nsdl.com
Working Hours: 9:00 AM to 6:00 PM (Monday to Friday)
UTIITSL
Phone: 033-40802999
Email: utiitsl.gsd@utiitsl.com
Website: www.utiitsl.com
Working Hours: 9:30 AM to 6:00 PM (Monday to Friday)
Income Tax Department
Toll-Free: 1800 103 0025
Alternate: 1800 419 0025
Website: www.incometax.gov.in
Working Hours: 9:30 AM to 6:00 PM (Monday to Friday)
Important Note
MyPancard.com is an informational website and not affiliated with NSDL, UTIITSL, or the Income Tax Department. We provide guidance and direct links to official government portals for PAN card services.
Aadhaar Support
UIDAI Helpline
Toll-Free: 1947
Email: help@uidai.gov.in
Website: uidai.gov.in
Working Hours: 8:00 AM to 8:00 PM (All days)
Email Support
General Queries: help@uidai.gov.in
Technical Issues: techhelp@uidai.gov.in
Grievances: grievances@uidai.gov.in
Response Time: 3-5 working days
Aadhaar Enrollment Centers
Locate Center: appointments.uidai.gov.in
Book Appointment: Available online
Documents Required: Proof of Identity, Proof of Address
Services: New Aadhaar, Update, Correction
Aadhaar Service Timelines
Aadhaar generation takes up to 90 days after enrollment. For updates/corrections, it takes approximately 15-30 days. You can check your Aadhaar status online using your Enrollment ID.
Important Contact Information
Emergency Contacts
- UIDAI Helpline: 1947 (Toll-Free)
- Income Tax Helpline: 1800 103 0025
- Cyber Crime Cell: 1930
- Women Helpline: 1091
Official Websites
- PAN Services: incometax.gov.in
- NSDL PAN: onlineservices.nsdl.com
- UTIITSL PAN: pan.utiitsl.com
- Aadhaar Services: uidai.gov.in
Security Guidelines
- Never share OTP with anyone
- UIDAI never calls to verify Aadhaar
- Use official websites only
- Verify caller identity before sharing details
Important Security Note
UIDAI and Income Tax Department officials will never call you to verify your Aadhaar or PAN details. Do not share your OTP, Aadhaar number, or PAN details with anyone over the phone. Always use official websites for any services.
Frequently Asked Questions
You can contact MyPancard.com support through:
- Email: support@mypancard.com
- Response Time: We respond to all email inquiries within 24-48 hours during business days (Monday to Friday, 9AM-6PM IST)
- Note: We are an informational website and not affiliated with government agencies. For official PAN or Aadhaar issues, please contact the respective authorities directly.
The official UIDAI helpline number is 1947 (toll-free). This helpline is available from 8:00 AM to 8:00 PM on all days.
You can contact NSDL through:
- Phone: 020-27218080
- Email: tininfo@nsdl.co.in
- Website: onlineservices.nsdl.com
- Working Hours: 9:00 AM to 6:00 PM (Monday to Friday)
- Response Time: NSDL typically responds to email queries within 3-5 working days
If you receive a suspicious call claiming to be from UIDAI:
- Do not share any personal information
- Do not share OTP or Aadhaar number
- UIDAI never calls to verify Aadhaar details
- Report such calls to cyber crime helpline 1930
You can update your Aadhaar details through:
- Online: Visit uidai.gov.in and use the Aadhaar Update service
- Offline: Visit nearest Aadhaar Enrollment Center
- Documents: Carry original documents for verification
- Fee: ₹50 for demographic updates, ₹100 for biometric updates
- Processing Time: Updates typically take 15-30 days to process
Both NSDL and UTIITSL are authorized by the Income Tax Department to process PAN applications:
- NSDL: Provides online PAN application and tracking services
- UTIITSL: Also provides PAN application services with similar features
- Services: Both offer new PAN, corrections, reprint, and TAN services
- Choice: You can use either portal based on your preference
- Processing Time: Both typically process applications within 15-20 working days