Check PAN Card Status: SMS, Call, WhatsApp & Online

By Narendra Meena
Updated: Jan 2026
6 Min Read
Table of Contents

You can check your PAN card application status easily through multiple methods. Whether you have applied online or offline, you can track it using your 15-digit acknowledgement number, via SMS, by calling customer care, or even through WhatsApp.

Quick Offline Methods

If you don't want to visit the website, use these instant methods mentioned in the official guide:

Check by Call

You can track your status by calling the TIN call centre. You will need to provide your 15-digit acknowledgement number to the executive.

Check by SMS

Open your SMS app and send a message to 57575 in the following format:

NSDLPAN <15-digit acknowledgement number>

Example: If your number is 097250157497256, type NSDLPAN 097250157497256 and send to 57575.

Check via WhatsApp

You can also track your application via the official WhatsApp service:

  1. Save 8096078080 in your contacts.
  2. Open WhatsApp and send a message saying 'Hi'.
  3. Select 'Yes' to receive emails/SMS from Protean.
  4. Click on 'Services' > 'Status of Application'.
  5. Select 'PAN Application' and enter your 15-digit Ack Number.

Check Status Online

You can check the status on the official NSDL (Protean) or UTIITSL websites. Choose your provider below:

Contact for Advertisement & Partnership support@mypancard.com

Process for NSDL Website

  1. Visit the official TIN NSDL website.
  2. Select application type as ‘PAN – New/Change Request’ from the drop-down menu.
  3. Select ‘Acknowledgement Number’, enter your number, captcha code, and click ‘Submit’.
Go to NSDL Status Page
NSDL Status Tracking Interface NSDL Tracking Interface

Process for UTIITSL Website

  1. Visit the UTIITSL website and click on 'Track PAN Card'.
  2. Enter the Application/Coupon number OR PAN Number.
  3. Enter Date of Birth and Captcha. Click 'Search'.
Go to UTIITSL Status Page
UTIITSL Tracking Interface UTIITSL interface for tracking via Coupon or PAN number.

Check Without Acknowledgement Number

If you have lost your Coupon number/Acknowledgement number but applied for a Correction or Reprint through UTIITSL, you can track your status using your **PAN Number and Date of Birth**.

Steps to Track by PAN & DOB (UTIITSL)

  1. Visit the UTIITSL Tracking Portal using the link above.
  2. In the first field, instead of the Coupon Number, enter your 10-digit PAN Number.
  3. Enter your Date of Birth (DD/MM/YYYY) in the second field.
  4. Enter the Captcha code shown.
  5. Click Submit to view your current application status.

Note: This method works best for Correction and Reprint applications where the PAN number is already generated.

Check Payment Status

When you complete your online payment for a PAN application, you can check the transaction status:

  1. Visit the Protean (NSDL) website.
  2. Click on ‘Services’ and select the ‘PAN’ option.
  3. Click ‘Apply Now’.
  4. Scroll down and click on the ‘Know Status of Your Credit Card/ debit card/ net banking transaction for online application’ tab.
  5. Select ‘Transaction Number’ or ‘Acknowledgement Number’ and enter the details.
  6. Enter your Name and Date of Birth and click ‘Show Status’.

Other Essential Services

Check Aadhaar-PAN Link Status

To check if your PAN is successfully linked with your Aadhaar number, follow these steps:

  1. Visit the Income Tax e-Filing portal using the button below.
  2. Click on ‘Link Aadhaar Status’ under the Quick Links section.
  3. Enter your PAN and Aadhaar Number in the respective fields.
  4. Click on ‘View Link Aadhaar Status’ to see the result.
Check Link Status
Check Aadhaar PAN Link Status

Instant e-PAN Status Check

If you applied for a new PAN using the Instant e-PAN facility (via Aadhaar), track it here:

  1. Visit the Income Tax e-Filing website.
  2. Click on ‘Instant e-PAN’ and then select the ‘Check Status/Download PAN’ tab.
  3. Enter your Aadhaar number and click 'Continue'.
  4. Enter the OTP sent to your registered mobile number.
  5. View current status or download the PDF file.
Check e-PAN Status
Instant e-PAN Check Status

How to Track PAN Card Delivery

Once your PAN card application is processed, you will receive a message of dispatch with a Consignment Number (e.g., EA123456789IN).

India Post Tracking Steps

Track PAN Card on India Post Website India Post Tracking Interface

Status via Mobile App

You can also check status easily through mobile apps. Download the ‘TIN-NSDL PAN’ app or ‘UTI PAN Card Services’ app from the Google Play Store or Apple App Store.

Steps to track via App:

  1. Open the app and login.
  2. Select the ‘Track PAN Status’ option from the dashboard.
  3. Enter your Acknowledgement Number (for NSDL) or Coupon Number (for UTIITSL).
  4. Click submit to view the status instantly on your mobile screen.

Official Helpline Numbers

NSDL (Protean)

Phone: 020-27218080

Email: tininfo@proteantech.in

UTIITSL

Phone: 033-40802999

Email: utiitsl.gsd@utiitsl.com

Frequently Asked Questions (FAQ)

What should I do if my PAN status shows "Record Not Found"?
This usually happens if you check the status immediately after applying. Please wait for at least 24-48 hours for the data to be updated in the online system. Also, ensure you are checking on the correct portal (NSDL vs UTIITSL) corresponding to your application.
How many days does it take to get the PAN card?
Generally, it takes 15-20 working days for the physical PAN card to be delivered to your address. The e-PAN is usually sent to your email ID within 3-4 days (or instantly for Instant e-PAN).
Can I track my PAN card without the Acknowledgement Number?
If you applied via UTIITSL, you can track using your PAN number and Date of Birth. If you applied via NSDL, it is mandatory to have the Acknowledgement number. You can try searching your SMS/Email for "NSDL" to find the number.
What does "Under Process" mean?
It means your application and documents have been received and are currently being verified by the authorities. If there are no issues, it will soon move to "Allotted" or "Dispatched" status.